Prudence Pitch

15:00 14/05/2019 |

Total post : 756

Facebook committs to paying its contract workers in the U.S. a “living wage” that’s “more reflective of local costs of living”

(Business) Concretely, for all contractors, the new policies will mean a wage raise to $20 per hour minimum in the San Francisco Bay Area, New York City, and Washington, D.C., and $18 per hour in Seattle. (Facebook says those will be implemented by the middle of next year.) Meanwhile, content reviewers based in the Bay Area, New York City, and Washington, D.C. will receive pay at least $22 per hour going forward, or $20 per hour if they live in Seattle and $18 per hour in all other metro areas in the U.S.



Additionally, Facebook says it’ll kick off a biannual audit and compliance program for content review teams this year, which will include formal audits, unannounced onsite checks, and vendor partner self-reporting. And it says it’ll work to make contractors aware of the company’s whistleblower hotline, which enables anyone who does contract work to raise concerns.

Gale and Chandra noted that the changes build on Facebook’s existing contractor benefit and compensation standards, which mandate a $15 minimum wage; a minimum 15 paid days off for holidays, sick time, and vacation; a $4,000 new child benefit for new parents who don’t otherwise receive paid leave; and health care.

Facebook employs tens of thousands of contractors from providers like Accenture and Cognizant Technology Solutions to oversee safety and security on its platform, many of whom are content moderators. In February, The Verge reported that some have suffered from depression, symptoms of post-traumatic stress disorder, and other mental health issues, and have turned to drugs and alcohol to cope.


Post new